Frequently asked questions

SamLab is offline-first diagnostic lab management software (a lab ERP / LIS) for Indian pathology and diagnostic labs. It covers patient registration, GST & UPI billing, test catalog, sample tracking, result entry, NABL-ready reports, analyzer (LIS) integration, accounts, B2B and home collection in one Windows application.

Yes. SamLab is offline-first — registration, billing, result entry and reports keep working without internet and sync to the cloud when the connection returns, with up to 7 days of offline grace. This avoids the downtime pure-cloud lab software suffers on patchy connections.

SamLab includes a NABL-ready report designer with reference ranges, units, methods and interpretations, plus barcoded sample traceability, IQC and audit logs — the software foundation labs need for NABL accreditation.

Yes. SamLab connects to lab analyzers over serial/Ethernet and pulls results automatically with internal quality control (IQC), removing manual result entry.

SamLab Basic is ₹12,000/year (1 machine) and SamLab Pro is ₹29,000/year (3 machines), with an Enterprise tier for multi-branch labs. International pricing is shown in the visitor’s local currency. Every plan includes a 30-day free trial.

Yes — every SamLab plan includes a 30-day free trial with no card required. You can also book a 20-minute demo to see it run your own workflow.

Yes. SamLab has keyboard-fast billing with GST-compliant invoices, packages, discounts and UPI, flowing straight into accounts, expenses and MIS reports.

SamLab is a Windows desktop application. After purchase, our team sends your licence key and installer.

Yes — the Enterprise tier supports multi-branch operations, B2B/outsourcing portals and cloud sync across machines and branches.